QuoteStream: Direct User Quotes & Evidence Hub for CRM

E-commerce Platforms
πŸ”₯
9/10
Demand Score
Leaders need defensible, real quotes to drive roadmaps and deals; collecting and sanitizing them is manual and slow, and compliance teams block sharing without redaction and consent tracking.
🌊
7/10
Blue Ocean
Competition Level
πŸ’°
$299-2k
Price/Month
Predicted customer spend
⏱️
8 days
Time to MVP
Difficulty: Hard

The Problem

B2B features require third-party apps or high-tier plans

Competitor Landscape

  • Productboard Feedback
  • Dovetail
  • EnjoyHQ
  • Qualtrics
  • Gong
  • Chorus

Must-Have Features for MVP

βœ“ Multi-source ingestion (tickets, email, call transcripts, forums)
βœ“ Automatic PII redaction and consent logging
βœ“ Theme tagging and impact scoring
βœ“ Quote-to-CRM-object linking with inline view
βœ“ Shareable β€˜Quote Blocks’ to Jira/Docs/Slides with traceability
βœ“ Search by pain/theme, segment, ARR, and lifecycle stage
βœ“ Evidence quality scoring and deduplication

⚠️ Potential Challenges

  • PII/consent management across regions
  • Speech-to-text accuracy for industry jargon
  • Connecting to disparate sources (CS, Support, Sales)
  • User adoption in daily CRM workflows

Risk Level: Moderate

🎯 Keys to Success

  • Legal-approved export templates
  • Sub-10s retrieval of relevant quotes from a record
  • Increased evidence-backed roadmap items/QBR slides
  • Reduction in anecdotal decision-making measured via PRD citations

Ready to Build This?

This hard-difficulty project could be your next micro-SaaS success.