QuoteStream: Direct User Quotes & Evidence Hub for CRM
9/10
Demand Score
Leaders need defensible, real quotes to drive roadmaps and deals; collecting and sanitizing them is manual and slow, and compliance teams block sharing without redaction and consent tracking.
7/10
Blue Ocean
Competition Level
$299-2k
Price/Month
Predicted customer spend
8 days
Time to MVP
Difficulty: Hard
The Problem
B2B features require third-party apps or high-tier plans
Competitor Landscape
- Productboard Feedback
- Dovetail
- EnjoyHQ
- Qualtrics
- Gong
- Chorus
Must-Have Features for MVP
Multi-source ingestion (tickets, email, call transcripts, forums)
Automatic PII redaction and consent logging
Theme tagging and impact scoring
Quote-to-CRM-object linking with inline view
Shareable βQuote Blocksβ to Jira/Docs/Slides with traceability
Search by pain/theme, segment, ARR, and lifecycle stage
Evidence quality scoring and deduplication
β οΈ Potential Challenges
- PII/consent management across regions
- Speech-to-text accuracy for industry jargon
- Connecting to disparate sources (CS, Support, Sales)
- User adoption in daily CRM workflows
Risk Level: Moderate
π― Keys to Success
- Legal-approved export templates
- Sub-10s retrieval of relevant quotes from a record
- Increased evidence-backed roadmap items/QBR slides
- Reduction in anecdotal decision-making measured via PRD citations
Ready to Build This?
This hard-difficulty project could be your next micro-SaaS success.