ContractorReliability - Vendor Performance Tracker
10/10
Demand Score
Unreliable contractors cause cascade failures: angry tenants, emergency repair costs (2-3x normal rates), potential legal issues, and property damage from delayed repairs. One emergency repair avoided pays for months of the service.
9/10
Blue Ocean
Competition Level
$199-449
Price/Month
Predicted customer spend
50 days
Time to MVP
Difficulty: Moderate
The Problem
Source: [HCSS blog: Excel vs. Estimating Software for Contractors](https://www.hcss.com/blog/excel-vs-estimating-software/)
🔗 Validated by Real User Complaints
This problem has been verified through 2 real user complaints:
Competitor Landscape
- Angi/HomeAdvisor - Focus on discovery, not ongoing management
- ServiceTitan - Built for contractors, not property managers
- Housecall Pro - Contractor-side tool with no PM features
- Generic CRMs - Lack property maintenance workflows
Must-Have Features for MVP
Contractor reliability scoring based on actual performance
Automated appointment reminders and confirmations
GPS-based job site check-in verification
Instant backup contractor recommendations
Photo documentation requirements for job completion
⚠️ Potential Challenges
- Getting contractors to adopt check-in process
- Building initial network effects for shared blacklist
- Potential pushback from contractor unions/associations
Risk Level: Moderate
🎯 Keys to Success
- Quick contractor onboarding via SMS
- Immediate visibility into contractor location/status
- Network effects from shared contractor ratings
- Integration with payment systems for accountability
Ready to Build This?
This moderate-difficulty project could be your next micro-SaaS success.