AdoptIQ for ERP: Feature-Flagged Rollouts with In‑App Coaching and ROI Tracking
9/10
Demand Score
Critical ERP changes often fail due to poor adoption, causing errors, rework, and operational slowdowns.
6/10
Blue Ocean
Competition Level
$2k-8k
Price/Month
Predicted customer spend
10 days
Time to MVP
Difficulty: Moderate
The Problem
Complex and Costly Workarounds:
Competitor Landscape
- WalkMe
- Whatfix
- Pendo
- Appcues
- Userlane
- Spekit
- LaunchDarkly
- Split.io
Must-Have Features for MVP
Config/feature flags for ERP changes with cohort targeting
Shadow mode A/B for process versions with KPI comparison
In-app walkthroughs, nudges, and checklists driven by user role
Competency scoring and just-in-time micro-learning
Change calendar with comms integrations (Email/Slack/Teams)
Rollback and kill-switch per feature flag
Helpdesk deflection via contextual knowledge cards
ROI dashboard showing ticket reduction and task-time improvements
⚠️ Potential Challenges
- ERP vendors may lack native feature-flag hooks—requires proxy or config wrappers
- Authoring high-quality guidance from legacy SOPs
- Change fatigue across user base
- Alignment with compliance for tracking user-level metrics
Risk Level: Minimal
🎯 Keys to Success
- >40% reduction in related helpdesk tickets post-change
- Time-to-proficiency improved by >30% within 30 days
- Safe staged rollouts with <1% rollback rate
- High engagement with in-app guidance (>60% completion)
- Exec visibility into quantified ROI for each change
Ready to Build This?
This moderate-difficulty project could be your next micro-SaaS success.